999cb Privacy Policy

1. Introduction and Overview

999cb is a trusted online casino and betting platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy ("Policy") defines how 999cb collects, stores, uses, discloses, and protects your personal information ("Information").

This policy applies to the website https://999cb.lat and all services under it. When you register on our platform, log in, or use any service, you are considered to be under this policy. If you do not agree with any terms of this policy, please refrain from using our platform.

999cb is committed to always keeping your information protected with SSL encryption technology and will not make any unauthorized sale or transfer to third parties.

2. Information We Collect

We collect various types of information to improve your experience on the 999cb platform and to provide safe and fair services. This information can be divided into two main categories:

2.1 Information You Provide

Information you provide directly includes:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information: bKash, Nagad, Rocket, Upay, or bank account details
• Contact information provided in live chat
• Account preferences and security question answers

2.2 Automatically Collected Information

Information that is automatically collected when you use our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Time, date, and duration of website access
• Browsing patterns and pages viewed
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

3. Purpose of Using Information

999cb uses your information for specific and lawful purposes. The purposes for which we use your information:

• Account Management: Creating, verifying, and maintaining your account
• Service Delivery: Processing gaming, betting, and financial transactions
• Security Assurance: Preventing fraud, complying with Anti-Money Laundering (AML) requirements, and protecting accounts
• Age Verification: Ensuring access only for users aged 21 and above
• Customer Support: Resolving your complaints, questions, and issues
• Responsible Gaming: Identifying problematic gaming behavior and providing assistance
• Personalization: Preparing bonuses and offers according to your preferences
• Legal Obligations: Complying with applicable laws and regulations
• Service Improvement: Enhancing platform functionality and user experience

We will not use your information beyond the purposes stated above. If we need to use your information for any new purpose, we will notify you in advance.

4. Data Storage and Security

999cb uses industry-standard technology and practices to ensure the security of your information. Our security measures include:

4.1 Technical Safeguards

• SSL/TLS encryption — on all data transfers
• Storing information in encrypted form in the database
• Regular security audits and penetration testing
• Firewall and intrusion detection systems
• Two-Factor Authentication facility

4.2 Data Retention Period

We retain your information for as long as it is necessary or legally required. Generally:

• Active account information: for the entire duration the account remains active
• Closed account information: minimum 5 years from the date of closure (legal requirement)
• Financial transaction records: for the period defined under applicable law
• Cookie and session data: short duration, generally up to 30 days

4.3 Limited Access Policy

Our internal staff will only have access to the information necessary to carry out their duties. All staff are bound by strict confidentiality agreements.

5. Sharing Information with Third Parties

999cb never sells your personal information or rents it out for commercial purposes. However, we may share information in the following limited circumstances:

5.1 Authorized Third Parties

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, Upay, and banks
• Identity Verification Services: To complete the KYC (Know Your Customer) process
• Technology Partners: For platform operation and maintenance
• Game Providers: Minimum information necessary to deliver the gaming experience

5.2 Legal Obligations

We may be required to provide information in response to a valid request from law enforcement agencies or regulatory authorities. In such cases, we will only provide the information legally required and will make every effort to notify you as far as possible.

5.3 Business Changes

In the event of a business restructuring, merger, or acquisition of 999cb, your information may be transferred to the new entity. In such cases, we will notify you in writing in advance.

6. Cookie Policy

The 999cb website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Essential for core website functionality — these cannot be disabled
• Functionality Cookies: Help remember your preferences and settings
• Performance Cookies: For analyzing website speed and usage
• Security Cookies: Used to prevent unauthorized access and fraud

6.2 Cookie Control

You can block non-essential cookies by changing your browser settings. However, please note that disabling cookies may limit the functionality of some services.

7. Your Rights

Every user registered with 999cb has the following rights:

7.1 Right to Access and Be Informed

You may request at any time to know what information we hold about you, why we hold it, and with whom it has been shared.

7.2 Right to Correction

If your information is incomplete or incorrect, you can correct it by going to our account settings page or by contacting the support team.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.

7.4 Right to Restrict Processing

You may request to restrict the processing of your information in certain cases, particularly if the accuracy of the information is in dispute.

7.5 Right to Withdraw from Marketing

You may unsubscribe from marketing communications at any time. This can be done through account settings or via our support team.

8. Privacy of Children and Minors

999cb's services are for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has registered on our platform, we will immediately close their account and delete the associated information.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

9. International Transfer of Information

In some cases your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that:

• Adequate data protection measures exist in the country receiving the information
• Transferred information is protected to standards equivalent to this policy
• All third-party partners adhere to their own strict privacy policies
• Industry-standard encryption is used for international data transfers

10. Changes to This Policy

999cb may update this privacy policy from time to time. In the event of changes:

• The date of change will be displayed at the top of this page as "Last Updated"
• For significant changes, we will send a notice to your registered email
• Continued use of the platform after the changes will be considered as your acceptance of the new policy
• If you do not agree with the changes, contact us or request that your account be closed

We recommend that you review this page regularly so that you remain informed of the latest policy.

11. Responsible Gaming and Data Protection

At 999cb, we believe that responsible gaming and data protection complement each other. Information about your gaming behavior on our platform is used only for the following purposes:

• To identify potentially problematic gaming patterns
• To assist with self-exclusion or setting limits when needed
• To ensure a fair and transparent gaming experience

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, contact us in the following ways: