999cb Terms and Conditions
Please read these terms and conditions carefully before using the 999cb platform — this is a legal agreement between you and us.
These terms and conditions ("Terms") apply between 999cb ("Platform", "we", "us") and any user of the platform ("you", "member", "player"). By registering on 999cb or using the platform, you fully accept these terms. If you do not agree with any part of these terms, please refrain from using the platform.
1. General Provisions
1.1 Definition of Services
999cb is an online entertainment platform that provides casino games, sports betting, and live dealer game services. All platform services are delivered digitally and users can access them via an internet connection.
1.2 Eligibility Requirements
To use the services of 999cb, the following conditions must be met:
- You must be at least 21 years of age.
- You must reside in a jurisdiction where online gaming is legally permitted.
- You must have an active account registered in your own name.
- You must be mentally competent and capable of making your own decisions.
- You must not be enrolled in any self-exclusion program.
1.3 Changes to Terms
999cb reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any change means you have accepted the new terms.
2. Account Registration and Verification
2.1 Registration Process
To open an account on 999cb, you must provide accurate and complete information. Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
2.2 Identity Verification (KYC)
In accordance with 999cb's security policy, we may request the following documents at any time:
- A copy of your National ID (NID) or passport.
- Proof of current address (utility bill or bank statement).
- Proof of ownership of the payment method.
We reserve the right to put withdrawal processing on hold until verification is complete.
2.3 Account Security
It is your responsibility to keep your account password and login details confidential. You are personally responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately via the 999cb Login page.
3. Deposit and Withdrawal Policy
3.1 Deposits
The payment methods currently accepted on 999cb are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200. Deposit processing is generally completed instantly.
3.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests generally take 15 minutes to 2 hours to process. The following conditions must be met to make a withdrawal:
- The account must be fully verified.
- The wagering requirements of any active bonus must be met.
- Withdrawals will be made to the same payment method used for the deposit.
- Additional verification may be required in the case of suspicious activity.
3.3 Currency
All transactions on 999cb are conducted in Bangladeshi Taka (BDT / ৳). If currency conversion is required, applicable exchange rates will apply.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
999cb offers new members a 120% first deposit bonus of up to ৳10,000. A minimum deposit of ৳200 is required to receive this bonus.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times (bonus amount × 15). For example, if you receive a ৳5,000 bonus, you must place a total of ৳75,000 in bets before withdrawing. The bonus balance is not withdrawable until wagering is complete.
4.3 General Bonus Rules
- Each player may use each promotional offer only once.
- If evidence of bonus abuse or fraud is found, the bonus will be cancelled.
- Claiming bonuses from multiple accounts is strictly prohibited.
- 999cb reserves the right to change or discontinue promotional offers at any time.
- Separate terms and conditions apply to VIP program cashback and rewards.
5. Fair Play and Prohibited Activities
5.1 Fair Play Policy
999cb is committed to maintaining a fair and transparent gaming environment. All our games use certified Random Number Generator (RNG) technology to ensure unbiased results. We use SSL encryption to keep your information and transactions secure.
5.2 Prohibited Activities
The activities listed below are strictly prohibited. If such activity is detected, the account will be terminated and the balance will be forfeited:
- Any form of fraud or deceptive activity.
- Playing games using automated bots or software.
- Unauthorised access to another player's account.
- Money laundering or concealing the source of illegal funds.
- Manipulating or exploiting the bonus system.
- Intentionally exploiting technical errors on the platform.
- Betting on behalf of a third party (proxy betting).
5.3 Anti-Corruption
999cb follows strict Anti-Money Laundering (AML) policies. If suspicious transactions are detected, we reserve the right to verify the account and, where necessary, notify the relevant authorities.
6. VIP Program
6.1 VIP Tiers and Benefits
The 999cb VIP program has five tiers. Weekly cashback is provided at each tier:
- Bronze — up to 0.2% weekly cashback.
- Silver — up to 0.3% weekly cashback.
- Gold — up to 0.5% weekly cashback.
- Platinum — up to 0.6% weekly cashback.
- Diamond — up to 0.8% weekly cashback.
6.2 Tier Progression Conditions
A player can advance to a higher VIP tier by playing regularly and staying active. 999cb reserves the right to change the VIP tier rules. Cashback benefits are provided each week and their own wagering conditions apply.
7. Responsible Gaming
999cb takes responsible gaming very seriously. We believe gaming should be an entertainment activity, not a way to earn money. The following tools are available to support members:
- Setting deposit limits.
- Setting session time limits.
- Self-exclusion option.
- Option to temporarily suspend the account.
For more details, visit our Responsible Gaming page. This platform is operated for persons aged 21 and above only.
8. Intellectual Property Rights
All content on the 999cb platform — logos, designs, software, graphics, text, and other materials — is the intellectual property of 999cb or its licensors. Using, reproducing, distributing, or modifying these materials without prior permission is strictly prohibited.
Players are granted a limited, revocable licence for personal, non-commercial use of the platform. This licence is non-transferable and may not be used for any purpose beyond personal gaming.
9. Limitation of Liability
999cb is committed to providing the best possible service through its platform. However, our liability is limited in the following matters:
- Losses caused by technical errors, server outages, or internet connection problems.
- Errors caused by third-party software or game providers.
- Losses caused by the player's own actions (disclosing a password, sharing an account).
- Service disruption due to Force Majeure or external circumstances.
10. Account Closure and Termination
10.1 Account Closure by the Player
Any player may request to close their account at any time. To make a request, use 24/7 live chat or email [email protected]. Before the account is closed, all active wagering requirements must be met and any available balance must be withdrawn.
10.2 Account Termination by 999cb
999cb may suspend or close an account at any time for the following reasons:
- Violation of these terms.
- Fraud or deceptive activity.
- Providing false information or failure to complete identity verification.
- Violation of Anti-Money Laundering regulations.
- Extended periods of inactivity.
11. Privacy and Data Protection
Protecting your personal information is our priority. 999cb uses SSL encryption technology to keep all data secure. We do not sell your information to third parties. However, information may be disclosed in the following cases:
- To relevant authorities to meet legal obligations.
- To trusted partners for service delivery (under confidentiality agreements).
- In the context of fraud investigations.
To learn about our full data protection policy, read the Privacy Policy page.
12. Dispute Resolution and Contact
12.1 Submitting a Complaint
In the event of a dispute or complaint, please contact our support team first:
- Via 24/7 live chat (in English).
- Email: [email protected]
We take all complaints seriously, review them carefully, and aim to provide a resolution as quickly as possible.
12.2 Final Decision
In case of any dispute regarding gaming results or system logs, 999cb's server records will be considered the final proof. External remedies should only be pursued after our internal dispute resolution process has been completed.
13. General Provisions & Summary
13.1 Entire Agreement
These Terms and Conditions constitute the entire agreement between 999cb and the user, and replace all previous oral or written agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
13.2 Assignment of Rights
999cb may assign its rights or obligations under this agreement to a third party. However, members may not transfer their account or rights without prior permission.
13.3 Contact
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Live Chat: Active 24/7 (in Bengali)